Chicago's Preferred Managed Services Provider
In today’s business landscape, technology plays a critical role in driving growth. However, managing IT infrastructure can be intricate and time-intensive, diverting your attention from other crucial business facets. That’s where PSM steps in to simplify your responsibilities.
24/7/365 Eyes on Glass
At the heart of our commitment lies an unwavering dedication
to your needs, knowing they don’t abide by conventional hours. Our vigilant
24/7 service desk is delivering steadfast support whenever you require it.
Day or night, don’t let technical glitches impede your work—our
expert assistance is just a call away, ensuring your digital journey remains
seamless and your productivity soars.
Managed Services
Why You Need PSM
Proactive Maintenance and Support
At our core, we specialize in offering proactive monitoring, meticulous maintenance, and unwavering round-the-clock support tailored specifically for your IT infrastructure. Our primary goal is to anticipate and mitigate issues before they ever have a chance to disrupt your operations, thereby guaranteeing a seamless and uninterrupted business continuity.
Cybersecurity
At the forefront of safeguarding businesses, we prioritize cybersecurity by implementing rigorous security measures and ensuring strict compliance with industry standards and regulations. By fortifying these defenses, they effectively shield sensitive data, mitigating security risks and bolstering resilience against evolving cyber threats.
Two-Year IT Roadmap
As your dedicated technology advisor, we begin by conducting a meticulous assessment of your business needs. This assessment serves as the foundation for crafting a two-year IT roadmap, specifically tailored to optimize systems, strategic upgrades, and scalable technology implementations aligned with your growth objectives.
Scalability and Flexibility
Empower your business's growth with our adaptable solutions that seamlessly adjust to your evolving needs. Whether you opt for co-management alongside your in-house IT team or prefer our comprehensive management, we offer flexible choices.
Focus on Core Business Functions
By outsourcing IT management to PSM, your business can focus on their core competencies and strategic initiatives without getting bogged down by IT-related tasks. This allows for greater focus on driving business growth and innovation.
Cost Savings and Predictable Expenses
Choose our managed IT model for substantial cost savings—no need for expensive infrastructure or maintaining an in-house IT team. Benefit from our predictable, subscription-based pricing for budget transparency and ease.
Our team of experienced IT professionals are dedicated to overseeing, supporting, and maximizing your business's technology investments. Under our Managed IT Services, we offer:
Cybersecurity Management
As your Managed Security Service Provider (MSSP), we craft industry leading and battle tested cybersecurity strategies tailored specifically for you. Our team of experts are here day and night to ensure your company, data, and assets are protected using complete end-end solutions from Microsoft. Our experts leverages custom automation along with runbooks to take immediate actions mitigating security risks and actively threat hunts using the latest signals to identify potential problems.
PSM Partners Security Services includes regular security hygiene such as vulnerability management programs, policy and controls enforcement, and continuously evolving attack surface reduction techniques. Through technologies like Microsoft Defender XDR, Sentinel, Purview, and Entra ID Protection, PSM Partners gives you the peace of mind knowing your missions critical systems are protected.
Features:
- Risk and CIS/NIST Assessment
- Policy Creation and Control Enforcement
- End to End Protection (XDR, SIEM, Perimeter, & Cloud)
- Vulnerability Management Program
- Highligh Skilled Security Engineers
- Risk and Security Reporting
Technology Advisor
As your technology advisor, we bridge the gap between business needs and technical knowhow to foster system efficiency and overall growth. Our goal is to assist in making the most of your technology investments by offering strategic guidance, minimizing risk, and finding innovative ways to use technology to grow your business. Our team of Advisors have decades of experience helping companies just like yours!
Features:
- Asset Lifecycle Management
- Technology Roadmap & Planning
- Operational IT Management
- IT Cost Analysis & Management
- C-Suite and Board level presentations and reporting
- Microsoft Cloud Adaption Framework Assessment
Network Operation Center
PSM Partner’s Network Operations Center (NOC) is completely focused on systems uptime, accessibility, and resilience. Our clients entrust us with their most mission critical systems and through proactive monitoring and custom resolution automation we ensure maximum stability. It doesn’t stop there – PSM Partner’s NOC is continuously performing maintenance on all systems including testing backups, patching infrastructure and optimizing Microsoft Cloud utilization avoiding costly downtime and outages.
Features:
- 24x7x365 Infrastructure Alerting and Management
- Storage and Backup Management
- Network Performance Monitoring and Optimization
- Core Network Application Support
- Microsoft Cloud Management and Optimization
Remote & Onsite Helpdesk
Our skilled support team is here to assist your users day or night 24x7x365 with service requests, break/fix support, and endpoint management. With a highly certified team, PSM Partners is able to resolve issues quickly and completely allowing your users to get the efficient support they need. Our industry leading first touch ticket closures ensures our clients enjoy frustration free support without all the back and forth!
Features:
- 24x7x365 Support – Live Answer
- White Glove Chicago-Based
- Endpoint Management
- Industry Expertise
Schedule a Consultation
If your business could benefit from working with a professional for managed IT services, contact our professionals at PSM Partners. You can reach us at (312) 940-7830 for IT management services in the Chicago, IL area.
Call (312) 940-7830