PSM

Unlocking exceptional customer experiences through a reliable IT service desk—a pivotal force in navigating the complex digital landscape.

6 Strategies to Enhance Your IT Service Desk for Optimal Performance

In this dynamic landscape, one-third of customers emphasize the significance of resolving their concerns in a single interaction, regardless of how long it takes, as a pivotal factor in a positive customer experience. This underscores the importance of a reliable IT service desk operating as a support system, ensuring that customers receive swift and efficient […]

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Optimize IT projects with skilled outsourcing. Save costs, accelerate timelines, and navigate challenges with a thoughtful approach for success.

Mastering IT Project Outsourcing: A Comprehensive Guide to Successful Collaboration

In the ever-evolving landscape of Information Technology (IT), businesses continually invest in projects to stay competitive, enhance efficiency, and adapt to technological advancements. Surprisingly, one in six IT projects experience a cost overrun of a staggering 200% on average. This alarming statistic unveils the hidden challenges and complexities that companies face in the realm of

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Boost cybersecurity with our assessment: insights on threats, aligning goals, and fortifying defenses. Partner for a secure future.

Cybersecurity Assessment

Human-operated Ransomware and data leaks from insider threats are two of the most prevalent security risks that organizations are facing. Over 98% of these attacks can be prevented by having basic security hygiene processes and solutions in place. How aware is your organization of the policies and activities that can help to strengthen your cybersecurity

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Empower your business against rising cyber threats! Dive into the crucial world of Security Awareness Training with PSM Partners. Defend, educate, and secure your future.

Boost Your Cyber Defenses: Unraveling the Importance of Security Awareness Training

Is your company confident in its immunity against cyber-attacks? According to research conducted by Check Point, global weekly cyberattacks experienced a 7% rise in Q1 2023 compared to the corresponding quarter of the previous year. This data underscores the critical significance of cybersecurity, emphasizing the constant presence of hacking attempts and other malicious activities. In

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How Illinois’ PIPA Legislation Affects Illinois Businesses

Public and private sector organizations from universities to for-profit businesses and non-profit organizations collect sensitive personal data from their customers and students.  It has always been considered the responsibility of businesses and organizations to take the necessary security measures to protect sensitive personal data from unauthorized access, disclosure, destruction, and misuse.  To ensure that businesses

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Guard against tailgating attacks! Learn the risks, consequences, and prevention measures. PSM Partners offers top-tier cybersecurity solution.

Tailgating Attack: What is Tailgating and How to Prevent Unauthorized Access to Your Premises

Tailgating attacks are a growing concern for organizations of all sizes. These attacks occur when an unauthorized individual gains access to a secure area by following closely behind an authorized person through a locked door or gate, exploiting human behavior to bypass security measures. Tailgating can be intentional or accidental, but either way, it can

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Boost productivity and security with Microsoft 365. Discover the benefits of this transformative tool for your business.

Upgrade to Microsoft 365 for Peak Productivity & Efficiency

In today’s rapidly evolving business landscape, staying competitive requires more than just traditional methods and tools. The digital age demands agility, flexibility, and seamless collaboration. In response to these demands, a growing number of companies are opting for cloud-based solutions.  Among these innovative solutions, Microsoft 365 (M365), formerly known as Office 365, often referred to

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Discover the importance of upgrading from Office 2016-2019 to Microsoft 365 for enhanced security and productivity.

Navigating the Transition: Office 2016-2019 End-of-Life Support

The Microsoft Office Suite has been a cornerstone of productivity for businesses, students, and individuals worldwide for several decades. Its suite of familiar applications, such as Word, Excel, PowerPoint, and Outlook, has not only revolutionized the way we work but has also become synonymous with efficiency and productivity. In an ever-evolving technological landscape, software constantly

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Unlock Maximum Efficiency with Microsoft M365 Copilot: Your Comprehensive Guide to AI-Driven Productivity. Available Nov 1, 2023.

Unlocking Success with Microsoft M365 Copilot: A Comprehensive Guide and Tips for Maximum Efficiency

In the era of Artificial Intelligence (AI), Microsoft, along with numerous other companies, has been relentlessly pursuing the goal of creating groundbreaking and successful AI-driven products.  According to an IBM report, currently, 35% of businesses have incorporated AI into their operations, while 42% are actively exploring its potential for future implementation. This statistic underscores the

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(Managed Services, Cloud Services, Consulting, Cybersecurity, Talent)

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