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ToggleThe COVID-19 pandemic led to an increase in remote work and since coming out of the pandemic, many businesses and organizations have continued to incorporate remote work into their approach. Working remotely can be beneficial for employees and organizations, but it also creates a more complex situation when it comes to implementing cybersecurity measures to protect employees and organizational networks from security risks.
As more businesses incorporate remote work and hybrid work schedules, the number of cyberattacks against businesses and organizations has continued to increase. It is crucial for businesses that give their employees the option to work remotely to also make sure that their cybersecurity strategies can effectively protect their remote workers as well as organizational networks and cloud environments that are accessed remotely from threats.
This guide explores the most common cybersecurity threats tied to remote work and outlines actionable steps businesses can take to strengthen their security. At PSM Partners, our experts are here to help organizations develop and implement tailored cybersecurity strategies to reduce the risks associated with remote work.
Common Cybersecurity Risks of Remote Work
It is necessary for employees who work remotely to be able to access organizational networks that include software and cloud storage from their location. However, many employees accessing the network from different locations increases the risk of cyberattacks and data breaches. It is important for businesses and organizations to be aware of the following cybersecurity risks associated with remote work.
1. Larger Attack Surface
Working remotely creates a larger attack surface as there are more network connections that can be exploited and endpoint devices that can be targeted. Allowing remote access to the network from different locations creates a bigger and more complex IT environment that must be secured.
2. Limited Oversight on Handling Data
Unintentional or malicious exposure or loss of data is a major problem with remote work as organizations have less direct oversight of employees working outside of the office. There is always a risk that employees could download sensitive data on their local devices and even with data protection policies and procedures in place to prevent this, other people may see sensitive data left displayed on their screens. Employees can also take screenshots of sensitive data without having to download it on their local device.
3. Challenges with Regulatory Compliance
The way data is accessed and transported from different locations may violate contractual obligations as well as data privacy and protection laws which makes it more difficult for businesses and organizations to ensure regulatory compliance.
4. Increased Risk of Phishing
Phishing is always a threat to those working on-site or remotely, but those who work remotely are more vulnerable to phishing attacks. Those working from home are more likely to fall victim to phishing emails because they cannot confirm the authenticity of the emails as easily if they are not in the office with their coworkers. Phishing emails that seem legitimate may trick remote workers into sharing sensitive data and passwords.
5. Increased Risk of AI-Driven Attacks
More attackers are using generative AI tools to automate phishing and social engineering attacks. Attackers may message remote workers, using AI tools to pose as coworkers, to gain access to sensitive data. Those who work remotely most of the time may not have a strong enough relationship with their colleagues to tell when AI tools are being used to impersonate them. The use of AI to automate phishing attacks also enables attackers to carry out more of these types of attacks much faster which greatly increases the risks.
6. Unsecured Devices
Many people who work remotely often use their own personal devices to do their jobs, including laptops, smartphones, and storage devices. However, many may not have the skills or the knowledge to effectively secure their devices. Even if organizations require employees to take certain steps such as regularly changing passwords, it is difficult to ensure that employees comply with these policies.
7. Unsecured Networks
While businesses and organizations can ensure that their networks are adequately secured, they cannot do the same with networks used by remote employees. Remote workers may use public Wi-Fi networks at coffee shops or other locations and even home networks may not be as secure as organizational networks. Businesses have no control over the security of outside networks and instead must rely on third parties to ensure that their networks are secure.
There is also a risk that someone using a poorly secured device on public Wi-Fi could be used as a conduit by an attacker to get into the network and threaten the devices of remote workers.
8. Video Conference Hacking
Video conference hacking was common early in the pandemic as attackers took advantage of weak security on video conferencing platforms like Zoom. While many of these vulnerabilities have since been addressed, there is still a risk of attackers hacking video conferences unnoticed and obtaining sensitive information.
9. Chat Platform Vulnerabilities
Remote workers typically use chat platforms to communicate during work hours which makes these platforms a target for attackers. Those who hack chat platforms can spend months monitoring the chats between employees to gather information and eventually interact with employees without being detected.
Cybersecurity Tips for Remote Work Environments
With so many potential threats to remote work environments, it is crucial for organizations and remote employees to take steps to protect against security risks. Any weakness or vulnerability can be exploited by a cyber attacker and result in devastating breaches or malware attacks.
The following tips will help bolster security for remote work environments.
1. Establish Basic Security Practices
Businesses and organizations should create cybersecurity policies for remote workers to ensure that basic security practices are implemented. This includes installing antivirus software on devices that access the network, implementing policies for strong passwords, using encryption for sensitive data, accessing organizational networks using VPNs, and using cloud-based file storage and sharing so data is not stored on local devices.
Businesses and organizations must clearly communicate security policies regarding remote work and ensure that their employees understand and follow these policies.
2. Implement Vulnerability Management
Any vulnerability in the remote work environment can be exploited. Businesses and organizations should implement vulnerability management strategies to identify and address vulnerabilities to better protect the remote work environment from attacks.
3. Establish Zero-Trust Framework
A zero-trust framework is when users and devices are denied access to the organizational IT environment by default. Users must verify their authorization so that only authenticated users are allowed to access the network and the specific applications and data sets within the network necessary for them to do their jobs.
User and entity behavior analytics (UEBA) can also be incorporated into the zero-trust framework. This technology analyzes and understands individual user’s behavior patterns using machine learning and data science so it can flag suspicious activity exhibited by specific users. UEBA can help identify compromised user credentials.
4. Ensure Proper Configuration and Access for Cloud Environments
It is important for cloud environments to be properly configured to allow secure access for remote workers. In fact, the main cause of security incidents involving cloud environments is misconfiguration.
Businesses and organizations must take steps to secure cloud environments and cloud-based systems to reduce security risks and implement user access controls.
5. Update Security Policies to Address Remote Work Security Risks
Businesses and organizations that have recently adopted remote work or a hybrid work model must update their security policies and procedures to address risks associated with remote work. This can include managing access to the organizational network and chat platforms and disabling access for those who leave the company.
6. Encourage In Person Connections
Businesses that have remote and hybrid workers should encourage their employees to meet in person, so they can get to know each other on a more personal level and build relationships. This not only makes the bonds between coworkers stronger, but also helps employees better recognize when they are being targeted in a phishing attack by someone posing as a colleague.
7. Additional Tips for Remote Workers to Bolster Security
- Use approved devices: Remote workers should only use devices such as laptops, tablets, and smartphones approved by their employer to access the network.
- Use VPN when required: Businesses and organizations may require remote workers to use a VPN to ensure a secure connection when accessing sensitive files or information.
- Don’t click unknown links: Remote workers should never click unknown links or trust emails or messages that look suspicious, even if they appear to come from colleagues. The safer course of action is to contact the sender to verify if the email or message is real.
- Protect devices: Remote workers must protect their devices by never leaving them unattended or revealing the passwords to get into the devices.
- Use trusted networks: Public Wi-Fi networks and hotspots are not always secure. It is important for remote workers to connect to trusted networks.
- Update router software: Remote workers should update the software of their routers and create a strong password to keep their network protected.
- Create strong passwords: All passwords should include a mix of upper and lowercase letters, numbers, and symbols to increase their strength. Passwords should also never be shared online. If a coworker needs a password, it is best to tell them over the phone instead of through an email or message.
- Use multifactor authentication: Enabling multifactor authentication adds an extra layer of protection against unauthorized access
- Use email encryption: Emails containing sensitive information should be encrypted to protect against hackers.
Update devices: Devices should be updated regularly to ensure that they are running the latest version of operating systems and anti-virus software. Regular updates also help improve the performance of the devices
Cybersecurity Services from PSM
Even though we are years removed from the COVID-19 pandemic, remote work and hybrid work models are here to stay as they are being adopted by more businesses and organizations. However, incorporating remote work exposes organizational networks to new threats and vulnerabilities that do not exist within an on-site network. In order to protect their network from data breaches and other cyberattacks, businesses must understand the unique threats facing remote work environments as well as how to address these threats.
Implementing the cybersecurity steps outlined above can help strengthen the security of remote work environments. Businesses and organizations should work with their IT staff to identify and address vulnerabilities and create and implement remote work security policies to reduce the risk of a security incident. If your business or organization does not have an in-house IT staff but needs the help of a professional to secure your remote work environment, our professionals at PSM can help.
PSM offers managed cybersecurity services that include identifying and addressing vulnerabilities and implementing cybersecurity measures to protect your IT infrastructure. We will evaluate your entire IT infrastructure, including the remote work environment, so we can come up with tailored solutions to bolster security. Our professionals can take a hands-on approach that includes implementing cybersecurity policies and monitoring the IT environment for vulnerabilities or work with you in a consulting role and recommend cybersecurity measures that can protect your remote work environment.
You can call PSM at (312) 940-7830 to learn more about how we can help strengthen the security of your remote work environment.
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Read MoreAbout the Author
Taylor Friend
I'm a goal-oriented Strategic Alliance Manager who is enthusiastic about building and nurturing collaborative relationships that drive business success. My commitment lies in establishing, overseeing, and expanding partnerships that generate greater business opportunities and foster revenue growth for all stakeholders.